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Frequently Asked Questions

Have a question about our rental services? You’re in the right place! Below are answers to some of the most common queries we receive. If you can’t find what you’re looking for, don’t hesitate to reach out to our friendly customer support team.

At our rental site, we prioritize convenience and efficiency. We understand that finding the right rental property can be time-consuming and overwhelming, so we’ve designed a user-friendly interface.

No. We prefer to arrange things personally so there are no misunderstandings. You can speak to us directly, through WhatsApp or email, whichever you prefer. We feel a more personal approach offers a better service to our clients

We require the initial deposit which can be paid in cash or bank transfer, whichever is the easiest for you. 

Once we have confirmed all your details your booking will be held until your deposit has been received. The process is quick and simple

Get in touch as soon as you can and we will discuss the options available. Depending on the time until your occupation will determine the cancellation process

Please use the following to contact us or visit the contact page to send us a message.
 

Yes we can arrange airport transfers for a maximum of five people.

Most of our properties are located close to amenities offering local and international produce.

Yes. Beaches are close by. Check out the property map to get a better idea of distance to the beach for each property.

Yes. There are many golf courses in the area and within a short drive there are more courses than you could play in a week!

There are 2 major airports close by. Murcia International is about 20 minutes away from Los Alcázares and the Mar Menor while Alicante airport is a luttle further at about 50 minutes away.

The standard check in time is after 4pm and checkout is 11am. Please contact us if you need a late checkout.